SysOp Tools Password Reminder PRO - Active Directory password expiration notice for Windows domains, OWA, Outlook and Exchange. Don't rely on PEWA or VB password expiration reminder scripts - Our tools are designed for helping with expiring password user account management / administration especially for VPN, OWA and RPC/HTTP users
Password Expiration email Reminder for windows domains without writing VB scripts. Send users a windows password expire notice alert and active directory password change reminder email.
Notify users of upcoming Windows Domain Password change and send reminder for Expired expiring domain Password. OWA users and RPC/HTTP users and traveling VPN users will appreciate the password change reminder notice emailed to them. Our Password Reminder PRO Windows domain password expiry notification tool is the best way to send windows password email reminders to all of your domain users- No need for writing or scripting password reminders with VB reminder scripts.
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Password Reminder PRO - Windows security tools and password auditing software for Microsoft Windows Active Directory and sending notification of expiring windows domain passwords to OWA, RPC/HTTP, Outlook, Exchange and VPN users.
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Password Reminder PRO v1.x
Quick-Start Setup Guide
Updated September 29, 2008
Get Started Quickly in 10 Easy Steps!
*NOTE: This guide is meant to get your initial base installation of Password Reminder PRO functional.
Please also review the Features and Settings document, and find answers to common problems in our Online Knowledgebase located on our Support page.
This setup guide assumes presence of at least one password-expiring user object in your domain to test with. If you do NOT currently have any password-expiring user objects please click to read this important note - It's not a problem, we just want you to know what to expect when running the software..
Install Password Reminder PRO Before installing you must be logged in with a domain account that has local admin rights on the computer.
Install Password Reminder PRO
in the domain that (a) contains your local user AD account objects and (b) you generated a trial key for (foo.com or users.foo.com or foo.local).
For testing, install on a domain workstation or member server that is on the same subnet as your PDC (NT4/2K) or Operations Master FSMO Role Holder DC (2003). Your primary DC's contain all of your user accounts and record data. Branch DC's often do not contain a complete data set.
It is perfectly safe to install Password Reminder PRO in your production domain for testing, as no changes are made to your environment by our software and Password Reminder PRO runs completely self-contained in "Test Mode". You will never disturb your users during testing!
>> We recommend using a non-dc member server for hosting Password Reminder PRO.
>> If you have more than 1000 users, make sure the server has adequate RAM installed of 1.5gb or more.
>> If you have more than 5000 users, use a dedicated server with at least 2gb of RAM.
!! Installing on a Domain Controller is not required or recommended- Ever!
!! We do not recommend installing on an Exchange server unless absolutely
necessary (SBS server, for example - This should be fine).
Enter trial key: Open password Reminder PRO > File > Register and paste key into key box. Save, exit and restart Password Reminder PRO. Your proper key status will now show in the software. If you need trial keys for more than one domain or sub-domain, contact support to obtain one. If you did not use the correct domain name when creating your trial key you will receiver software errors. Contact us if you need a new key.
Enter mail server or host relay FQDN or IP.
Type in the FQDN of your mail server or relay that accepts SMTP mail on port 25. Make absolutely sure that your mail server or relay allows mail traffic from the IP of the host computer running Password Reminder PRO. Most mail servers only allow relaying mail from specific IPs.
If you are unable to connect to the mail host relay, our software will give you an error message after you leave the setting field. This setting must be configured successfully in order to proceed with the remaining steps.
Set the "Max Password Age" setting to match your domain's password policy Max Password Age.
Open Password Reminder PRO, go to the "Max Password Age" field, and type in the exact number of days that your domain policy is set to require password changes (30, 45, 60, 90, etc, which is in the Max Password Age setting of your domain's password policy).
This MUST be accurate or you will get incorrect results from our software! Click 'Save Changes' after editing the "Max Password Age" field.
Enter domain service account credentials for Password Reminder PRO service.
Open your computer Services snap-in (Start > Run > Services.msc > Enter). Open properties for "Password Reminder PRO Service".
Change Log On from 'local system' to use a domain\user account. Save changes, restart-service.
This service manages the automatic sending of reminder emails at the "Hour to Check" that you have set, and must use a domain\user account that has rights to run as a service in the domain, and has local admin rights on the server running Password Reminder PRO.
If you do not complete this step your automated reminders will not function- Although, you can still send reminders manually through the Test Console.
Generate your email reminder templates for 1st-time use.
Open Password Reminder PRO, click the 'preview' button next to the First, Second and Last Reminder Message (Days) settings to auto-generate the three individual email reminder
templates. You can find these generated template files under "C:\Program Files\SysOp Tools\Password Reminder PRO" as template1.html, template2.html, template3.html.
You may use the templates as-is, or you may customize them with your own message and hyperlinks.
Each template can be edited and worded differently. !!!!!!!!! Do not use MS Word or Front Page for HTML editing of templates !!!!!!! Doing so will break the templates.
Use Notepad or a standard HTML editor like Dreamweaver, or free standardized tools like Notepad ++ and CoffeeCup HTML Editor.
Set Admin Mailbox name and Admin Mailbox Address.
This is the 'From' and 'Reply-to' address used for the password expiration emails sent to your users, and also the 'recipient' address for all generated email reminders when the program is set to "Test Mode". The daily Admin Summary Report will be sent to this address when in "Live Mode", as well as any direct user replies to the received reminder emails. You can have the Daily Admin Summary sent to a different email address if you wish, please read the Features and Settings document for instruction on setting this up.
Check your mail server and Antispam settings.
Make sure that your mail server security is set to allow receipt of
SMTP relay from the host computer running Password Reminder PRO.
Make absolutely sure that no antivirus or application-blocking software is running that may inhibit operation of Password Reminder PRO from running or sending emails to your mail server.
XP Firewall should be disabled or have allowances set if running our software on a workstation. McAffee Enterprise may see the mail sender portion of our software as a mail-worm and block our software from sending emails. Set exclusions in McAffee Enterprise console for all executables and dll files in the \Program Files\SysOp Tools\Password Reminder PRO\ directory.
You may also need to set an exclusion for the server's IP address.
If using NetIQ's Mail Marshall (or similar antispam product on your mail server), you should set our software to go direct to your mail server's SMTP and not through MailMarshall or other filtering software. You may need to use a non-standard SMTP port, read the Features and Settings document to set Password Reminder PRO to use a different port number for SMTP- It's easy.
Run your first manual test!
Open the Test Console, type "?" to see list of commands available. Type "D" to kick off a test run in visual 'debug' mode.
This will show you communication between our software, your mail server, and your AD. A test-mode reminder run will begin, and Password Reminder PRO will look for users to send an expiration reminder to based on your three "Reminder (Days)" settings. By default they are set to 15, 7 and 1. Which means, a user will receive an expiration reminder if they have 15, 7 or 1 day remaining until expiration.
If Password Reminder PRO finds a user record to send a reminder to, it will show you the action and then ask you "Y/N/A" (Yes - No - All).
You then have option to end "N", send the next reminder found "Y", or go through all records to completion "A". NOTE THAT THESE REMINDERS DO NOT GO TO YOUR USERS. Test Mode means you are running in a non-user-disturbing 'safe mode'.
The expiration reminder emails for users and the Admin Summary report will ONLY be sent to the Admin Mailbox Address specified in step 7.
Run your first automated test!
Make sure step 5 has been completed with no errors. Open Password Reminder PRO. Note the setting in the 'Mode' drop down at bottom of console is set to 'TEST' (default setting), which means "Test Mode". Set the 'Hour to check' to the next hour interval and click 'Save Settings'.
At the next hour, Password Reminder PRO will kick off a full password expiration reminder run in Test Mode. All user reminder emails and the Admin Summary report will go to the Admin Mailbox Address only for your review. This DOES NOT go to your users.
When you are satisfied with testing and the results provided by Password Reminder PRO, switch to Live Mode to have the reminders delivered to users directly, That's it!
Tip: You can edit the password expiration reminder email templates to send messages that are specifically tailored to your environment. Kick off a manual test run using the Test Console application at any time to QA the reminder message edits without disturbing your users, then when satisfied simply place Password Reminder PRO back into Live Mode.
No password-expiring users in your domain yet? Don't worry! You can use Password Reminder PRO's Reporting Console as a valuable time-saving tool to help you pre-plan for implementing a change-password policy. Visit our Support page Technical Documents section to grab our how-to guide on implementing a change-password policy in an existing domain, and see how our software will save you a lot of time and headache.
Important Note: In order to use Password Reminder PRO's password expiration reminder feature and send reminders to users, you will need to have already created your Active Directory password expiration policy in the domain default root policy, and have at least one password-expiring user object with an SMTP address available to test with. Need help or want to talk tech? Contact our Support Team today!
