Great for user ID call in situations, controlled access to AD for help desk staff. See the user guide for screenshots.
Find out how to get it 100% free with your Reset PRO or Reminder PRO license purchase!
Fast, audited, secure domain user lookup and password management software for Help Desk staff
Manage user accounts & passwords in multiple domains or forests
Give Help Desk staff secure, controlled access to common user-related functions – A much better solution than giving out ADUC!
Choose DC to perform reset or unlock action against in large distributed domain environments
View custom user data from Active Directory to verify / identify call-in users
Excellent security- Solely uses the staff member’s logon delegated AD rights. Reset user password, unlock, enable / disable account but only if staff member has rights
Software settings can be configured & locked down by admin, and then distributed to all installs via reg key push
PCI SOX HIPAA SAS70 GLB (and others) compliant. Activities audited and logged to PC event log or central syslog server
Small program size, no install, no databases, runs on workstation or servers- 2003 through 2012R2
A smart, time saving Help Desk utility for the busy IT environment.
Account Manager – Easy help desk utility for Active Directory password changes, reset and account unlocks:
Allow Help Desk staff to quickly lookup users, reset user passwords and unlock user accounts without giving them access to a full Active Directory Users and Computers console. All activities are logged for auditing and access to specific software features are controlled via the staff person’s logged on rights. The person operating Account Manager can only perform actions within it that are assigned to their Active Directory logon account. Account Manager software for Active Directory is super fast to deploy across workstations, easy to configure and lock down the settings. It is also fully event audited- Making this a perfect user account management solution for busy IT environments!
Account Manager help desk software for Active Directory user accounts is an easy to use password reset, user information and account unlock application that runs locally on a Windows-based workstation or server. No “install” required, run the exe from a file share shortcut if needed (read the install guide for setup- it is so easy!).
Account Manager allows IT staff to quickly address common daily tasks such as: Change or reset a user domain password, unlock a user domain account, disable / enable a user account, and verify a user’s identity during a help desk call by viewing up to 8 different AD account attributes (customizable). If you use our Password Reset PRO self service software, Account Manager can also be used to reset a user’s enrolled profile in the Password Reset PRO system.
The primary purpose for this tool is to provide a path for your help desk staff to quickly handle common user account and password related issues without having to give them full admin rights and access to an Active Directory MMC console (ADUC). Account Manager software for Active Directory can be used on a specific OU, person, or the entire domain. Rights to perform specific actions within Account Manager are controlled by standard group policies and you may configure these rights as appropriate for use in your environment. By using delegated rights in AD, you can allow your IT staff to perform some or all of the available actions in Account Manager. All activities performed by the Account Manager software are logged to the local computer’s event log for auditing by default. Alternatively, the audit log output can be redirected to a central Syslog server for collection.
If you use our Password Reset PRO Self Service portal software, there is also an included feature to quickly reset a user’s self service enrollment profile.
The perfect companion tool to go along with Password Reset PRO and Password Reminder PRO. As a matter of fact, Account Manager software for Active Directory is 100% FREE with your annual maintenance and support for purchased Password Reset PRO or Password Reminder PRO licenses!
Account Manager – System Requirements:
- Domain member workstation or server: Windows 2003, 2008 and R2, 2012 and R2, Win7, Win8 / 8.1, Win10
- Total installed RAM required – Small domains (5000 or less users) – 1gb. Large domains (5000+ users) 2gb. We
- recommend these amounts to make sure the application has enough available memory to run if other applications are also running
- Disk space – 3mb
- .NET Framework v2 must be installed. .NET v2 is different than v1 or v3 and is already an enabled part of 2008, 2012, Windows 8/10 OS
- 2003 / 2008 and R2 / 2012 and R2 Active Directory
- User must have local admin rights on computer to run / configure software, at very least must have rights to access the HKLM\Software\SysOpTools portion of computer registry
- User must be logged on to computer with a domain\user account that can access the Active Directory of the licensed domain(s) in software. This is particularly important if you will be using Account Manager to manage users in multiple domains.